Written by
Emma Vafi
Published on
04/2025
Introduction
In large-scale projects, collaboration isn’t optional—it’s essential. While ServiceNow’s Project Execution table provides strong capabilities for project oversight, there’s often a gap when it comes to managing and tracking multiple project managers across a single initiative. Whether due to the complexity of the project or the layered roles of contributors, the need to involve several managers becomes the rule, not the exception.
The Existing Challenge
By default, ServiceNow projects assign a single primary project manager with the option to track other contributors via the Stakeholder-related list. But here’s the catch:
- Adding contributors through the stakeholder table is slow and disconnected from the main project workflow.
- These additional managers aren’t easily visible from list views, dashboards, or reports.
- You lose the ability to search, filter, or analyze project data based on all contributing managers—not just the primary one.
This creates inefficiencies for teams that thrive on collaboration and transparency, especially when managing portfolios or conducting audits across multiple projects.
The Solution
Inspira recommends enhancing the Project Execution table by adding an “Additional Assignees” list collector field. This smart enhancement allows project contributors with the proper permissions to:
- Quickly assign multiple project managers to a project—without jumping into the stakeholder tab.
- View all contributing managers directly in the list view, enabling better tracking, filtering, and reporting. The access level of added project managers complies with the underlying permissions.
- Ensure real-time visibility of everyone actively managing or supporting the project, whether full-time or part-time.
The best part? This enhancement blends seamlessly with ServiceNow’s interface and requires no customizations. You are simply configuring the feature available from the baseline PPM capability.
Conclusion
By streamlining the management of multi-manager projects, you unlock better coordination, accountability, and reporting. Whether you’re engaged in a complex digital transformation initiative or a multi-phased implementation, having the right visibility into who is contributing to moving the project forward makes all the difference.
Are you using SPM planning items and interested in flowing the change of addition/removing additional project managers between the SPM planning items and the project execution table? Then, reach out to Inspira for help. We’ve done this for our other clients and would happily do it for you. Let’s make project collaboration in ServiceNow simple, visible, and scalable.
Enroll in InspiraNOW
Don’t let the complexities of managing your ServiceNow platform slow your organization down. With InspiraNOW, you gain access to a team of experienced ServiceNow specialists committed to streamlining your workflows, optimizing your platform, and delivering real business impact. Elevate your digital transformation journey with expert insights, innovative solutions, and hands-on guidance. Take the next step toward unlocking the full potential of your ServiceNow investment—join InspiraNOW today!
